Fasty Connector Terms of Service

Last updated: August 13, 2026

These terms govern use of Fasty Connector, provided by FIRMA LUI ADI SRL, Romania. By installing the app, the Shopify merchant accepts these terms.

Provider: FIRMA LUI ADI SRL, CUI RO47956859, Aleea Detunata 13, Cluj-Napoca, Cluj 400434, Romania.

Service

Fasty Connector helps merchants validate Shopify order data and create, print, reprint, cancel, and synchronize Speedy shipment labels. The app is an independent integration and is not an official Speedy product. A valid merchant Speedy account and contract are required.

Merchant responsibilities

The merchant remains responsible for shipment details, recipient data, packaging, declared contents, COD amounts, service selection, carrier charges, legal compliance, and reviewing each shipment before creation. Speedy's own contract and terms continue to apply.

Plans and subscription

The Free plan includes up to 50 newly created AWBs in each rolling 30-day period, with batches of up to 5. The Pro plan is USD $9.99 every 30 days and includes up to 10,000 newly created AWBs in each rolling 30-day period, batches of up to 50, courier pickup booking, and updates to an existing AWB. The Premium plan is USD $29.99 every 30 days and includes everything in Pro, plus batches of up to 100, automatic AWB creation on merchant rules, alerts for parcels that have stopped moving, cash-on-delivery and history exports, extended history retention, and up to 25,000 newly created AWBs in each rolling 30-day period.

Reprints never count as newly created AWBs and never consume an allowance. A 14-day free trial is granted once per store on the first paid subscription; moving between paid plans does not start a new trial. Merchants can move up or down between plans, or return to Free, at any time from the Plan page without contacting us. Paid subscriptions are denominated and charged in US dollars. Shopify manages approval, billing, currency presentation or conversion, cancellation, and applicable taxes. Speedy carrier charges remain separate and are governed by the merchant's Speedy contract.

Automatic AWB creation

Premium can create AWBs without a merchant pressing a button. This is off until the merchant turns it on, and the merchant chooses the waiting period, which payment types and destinations qualify, the maximum created per run, and whether Speedy must confirm the address first. Orders that fail any check are skipped rather than guessed at.

Every automatically created AWB is a real carrier shipment charged under the merchant's own Speedy contract, exactly as if it had been created by hand. The merchant remains responsible for those charges and can stop automation at any time with a single switch. We pause automation automatically when we detect a condition we cannot resolve safely, and record the reason in the app.

Return AWBs

Every plan can create a return AWB, in which the customer is the sender and the merchant's chosen Speedy address is the destination, and send that label to the customer by email under the shop's name, using wording the merchant writes. A return label is a real carrier shipment charged under the merchant's own Speedy contract.

Speedy accepts only a contract client as the payer of a shipment, so a return is always billed to the merchant, whichever option the merchant picks. Choosing "the customer pays" changes what the customer is told, so the merchant can withhold the amount from a refund; it does not move the charge to the customer, and we make no representation that it does. Any refund and any deduction from it are matters between the merchant and their customer.

A return label is reached through a signed link that stops working 30 days after the label is created. Where the app is configured with an email provider it sends the message itself; otherwise it hands the merchant a prefilled message to send from their own mail account.

A merchant can also let Fasty act on Shopify's own return flow. When that is switched on, approving a return in Shopify creates the Speedy AWB, attaches the label and tracking number to Shopify, and Fasty emails the label to the customer under the shop's name. Premium can go further and approve a customer's return request without the merchant looking at it. Both are off until the merchant turns them on, and every AWB created this way is charged to the merchant's Speedy contract exactly as a manual one is.

Priority support on Premium

Premium includes priority email handling for issues that stop a merchant from shipping. It does not include a guaranteed response time or continuous support availability.

Ideas submitted to us

Merchants can send product ideas from inside the app. By sending an idea, the merchant allows us to read it and build what it describes, without obligation, payment, or attribution. Do not include personal data or confidential information in an idea.

Availability and liability

We work to keep the service reliable but cannot guarantee uninterrupted availability of Shopify, Speedy, networks, or third-party infrastructure. To the extent permitted by law, liability is limited to subscription fees paid for the preceding three months and excludes indirect or consequential loss. Nothing here limits rights that cannot legally be limited.

Termination and contact

Merchants may return to Free from the Plan page, or cancel entirely by uninstalling the app. Uninstalling stops automation immediately and deletes the merchant's stored settings, credentials, shipment records, and saved corrections. AWBs already created in Speedy are not affected and remain visible in Speedy's own systems. We may suspend misuse that threatens security or other users. For support or legal notices, email fastyconnector@gmail.com.